Communications Specialist
Company Description TMDA is positively renowned as a Talent Solutions and Human Resources Advisory organization.
We provide a consultative approach in partnering with our clients and members of their team.
Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate.
Most Direct Client
Benefits:
Pay Transparency State Ranges Depending on Location Paid Time Off Matching 401K Paid Federal Holidays HSA, FSA, Disability, and Life Insurance Medical, Dental, and Vision Insurance
Responsibilities:
Under the general direction of the Airport Response Center (ARC) Manager, and the direct supervision of the Airport Response Center Supervisor, the Communications Specialist receives and dispatches emergency and routine calls for the Airport Authority Police, Fire, Security, Airfield Operations and Maintenance Departments.
Monitors, answers and initiates response to telephones, radios, and alarms located in the ARC.
Answers incoming calls, determines the nature of the call; gathers critical information from the caller and dispatches the proper resources.
Monitors security access control system, building maintenance alarm system, silent alarm systems, remote CCTV, and other systems used to detect unauthorized entry and maintain safety and security of the Airport.
Enters information into computer aided dispatch, alarm logging, airfield and environmental activities and maintenance logging systems.
Provides pre-arrival instructions to a caller awaiting an emergency response.
Provides preliminary first aid instructions before emergency medical resources arrive.
Tests communications, alarm equipment and backup systems to ensure serviceability.
Enters and retrieves information from government databases such as CLEMIS, LEIN and NCIC.
Initiates the start up operation for the Airport's Emergency Command Center and Mobile Command Center upon direction from the ARC Manager.
Qualifications:
Have a minimum of six months experience working in a public safety dispatch environment and answering emergency and non-emergency calls from citizens, prioritizing calls, dispatching public safety first responders, and responding to the needs of those responders.
Minimum of six months experience working at a Category X airport in a position responsible for maintaining security as part of job duties.
Minimum of six months experience in alarm response at a high security facility.
Completed a Dispatch Specialist program from an accredited college or technical school.
Completed the WCAA ARC Co-op Program.
Minimum of six months of related experience.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Education:
High School or General Education Diploma Additional Information:
TMDA is proud to be an equal opportunity employer.
Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin.
All your information will be kept confidential according to EEO guidelines.
If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email email protected for other accommodation options.
Recommended Skills Access Controls Communication Databases Expediting First Aid And Preparedness Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
We provide a consultative approach in partnering with our clients and members of their team.
Our HR Solutions group serve as an extension of the clients; thereby providing compliant growth at a scalable and sustainable rate.
Most Direct Client
Benefits:
Pay Transparency State Ranges Depending on Location Paid Time Off Matching 401K Paid Federal Holidays HSA, FSA, Disability, and Life Insurance Medical, Dental, and Vision Insurance
Responsibilities:
Under the general direction of the Airport Response Center (ARC) Manager, and the direct supervision of the Airport Response Center Supervisor, the Communications Specialist receives and dispatches emergency and routine calls for the Airport Authority Police, Fire, Security, Airfield Operations and Maintenance Departments.
Monitors, answers and initiates response to telephones, radios, and alarms located in the ARC.
Answers incoming calls, determines the nature of the call; gathers critical information from the caller and dispatches the proper resources.
Monitors security access control system, building maintenance alarm system, silent alarm systems, remote CCTV, and other systems used to detect unauthorized entry and maintain safety and security of the Airport.
Enters information into computer aided dispatch, alarm logging, airfield and environmental activities and maintenance logging systems.
Provides pre-arrival instructions to a caller awaiting an emergency response.
Provides preliminary first aid instructions before emergency medical resources arrive.
Tests communications, alarm equipment and backup systems to ensure serviceability.
Enters and retrieves information from government databases such as CLEMIS, LEIN and NCIC.
Initiates the start up operation for the Airport's Emergency Command Center and Mobile Command Center upon direction from the ARC Manager.
Qualifications:
Have a minimum of six months experience working in a public safety dispatch environment and answering emergency and non-emergency calls from citizens, prioritizing calls, dispatching public safety first responders, and responding to the needs of those responders.
Minimum of six months experience working at a Category X airport in a position responsible for maintaining security as part of job duties.
Minimum of six months experience in alarm response at a high security facility.
Completed a Dispatch Specialist program from an accredited college or technical school.
Completed the WCAA ARC Co-op Program.
Minimum of six months of related experience.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Education:
High School or General Education Diploma Additional Information:
TMDA is proud to be an equal opportunity employer.
Qualified candidates are considered for employment without regard to race, color, religion, sex, or national origin.
All your information will be kept confidential according to EEO guidelines.
If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a diverse ability, please call 757-263-0440 or email email protected for other accommodation options.
Recommended Skills Access Controls Communication Databases Expediting First Aid And Preparedness Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
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